Frequently Asked Questions
⇒ Why do I have to establish a PPTP connection with the VPN-UPLINK BOX?
In principle it is possible to use the VPN-UPLINK BOX
as a router
for the remote network, but all locations' networks should be in a different network subnet.
However the main reason reason is to limit access to the virtual private network. Therefor it is possible to provide a separate network to a selected group of users without changing the network infrastructure.
By the use of an additional MPPE 128 Bit encryption the connection from the pc to the VPN-UPLINK BOX
is secure, too.
⇒Do we need a static IP-address?
No! You neigher need a static IP-address nor a dedicated line. You can use VPN-UPLINK
with any thinkable internet connection available today. The only requirement is a router
to establish a internet connection.
⇒Do we need a dynamic DNS (dyndns.org)?
do not need any third party DNS
⇒ The VPN-UPLIN Administration tool marks locations as "online" but the network does not work properly.
Please check wether all online defined ports
have been properly forwarded to the VPN-UPLINK BOX's IP address
. This is the only change you have to make at all locations's networks. Read the online ⇒ manual
for further information about the installation.
⇒ If a user tries to login via PPTP the connection of an other user seems to get malfunctioning.
Please check weather both users use the same username to log in. VPN-UPLINK BOX
prevents you to parallely use one username. If you have reached the maximum license count, please contact our sales team in order to get more licenses.